THE VALUE OF DIALOGUE
Shareen Abramson
Marshall McLuhan (1911-1980), a visionary advocate
for technology, is known for declaring: “The medium is the message,” He
also predicted that advances in mass communication that would lead
to the “global village” that is now a reality. His views
align with the importance of communicative literacy in this technological
age. Unfortunately, in spite of the marvelous achievements in technological
communication, there is the “general feeling that communication
is breaking down everywhere, on an unparalleled scale. People . . .
are hardly able to talk with one another without fighting (Bohm, 1996,
p. 1). Conflict and adversarial relationships exist around the
globe and in communities, schools and families. A catastrophic outcome
of poor communication is a feeling of pervasive fragmentation. Such
fragmentation creates confusion, misunderstanding and social isolation.
Fragmentation causes insurmountable barriers to communication. Bohm
uses the metaphor of a smashed watch that is beyond repair to represent
the fatal effects of fragmentation. To prevent this from happening,
communication must be given priority.
Communication
All communication involves speaker(s), listener(s) and contexts. Speakers
initiate communication and convey meaning. Listeners attempt to understand
communication. The environment is both a situation for communication
and a context (“co-text”) that is a source of meaning.
Thus the immediate environment is a “participant” in
communication (Pinell, 1998). Consistent with this view, in the Reggio
philosophy, the ECE environment is described as a “teacher” (Gandini,
1998; Gandini, Hill, Caldwell & Schwall, 2005).
The context of communication has other dimensions also. It includes
where the communication takes place as well as the contexts related
to what happened, is happening now or may happen in the future (Pinell,
1998). Therefore contexts may be immediate, remote, historical or imagined. For
example, think of communication in one’s school (immediate) that
also refers to practices in another school or community that may have
been visited or read about (remote), or that existed during another
time (historical) or the ideal school that one would like to work at
someday (imagined). All of these contexts may come into play in designing
one’s own classroom and curriculum.
Communication Games
Communication can be categorized into different types of activities.
Because, each type of communication has specific roles, rules, purposes
and expectations, they may be likened to communication games (Wittgenstein,
1958). Some familiar communication games include: conversation, discussion,
debate, argument and dialogue.
Conversation is an informal, spontaneous exchange of thoughts, information,
opinions, advice and feelings. Conversation is often used to initiate
and develop relationships. Thus conversation is other-oriented rather
than task-oriented. For the most part, conversational has social purposes
and assists in developing relationships.
Discussion involves the analysis of a topic. Discussion seeks to discover
all the information that is relevant to the topic at hand and eliminate
nonessential or erroneous information. Discussion is more task-oriented
than other oriented.
Debate is an argument or contest between opposing viewpoints. Debate
is task-oriented and views the other as an opponent rather than a partner
in communication. Communication is directed to an audience or judge
rather than the other speaker. Being right, persuading, convincing,
refuting and winning are the main objectives.
Argument seeks to attack the other. It is disrespectful, hostile, hurtful,
irrational and charged with negative emotion. Argument is self-oriented
and is one of the most limiting forms of communication. In her book, The
Argument Culture, Tannen (1998) expresses the disturbing opinion
that the US has become an “argument culture” that “urges
us to approach the world—and the people in it—in an adversarial
frame of mind. It rests on the assumption that opposition is the best
way to get anything done” (p.3). In such a culture, relationships
are reduced to combat zones.
Wherever they occur, at home, in the classroom or in the political
arena, arguments are demoralizing, paralyzing and isolating. According
to Tannen, the either-or, right-wrong dualistic nature of debate and
argument, result in oversimplication and polarization of highly complex
issues. Rather than there only being two sides, most issues have many
different facets that require in depth study. By looking at issues
in this way, creative solutions and new, more complete perspectives
can emerge that allow a greater degree of agreement or consensus aming
people.
Dialogue
Dialogue differs from conversation, discussion, debate and argument.
Dialogue is concerned with understanding ideas and opinions of others. Attentive
listening, sensitivity, turn-taking, the desire to communicate experiences
and ideas, sharing understanding and planning actions are typical
in dialogue interactions. Dialogue is both task- and other-oriented.
Dialogue is an occasion for learning and development within a social
group. The viewpoint that leaning arises from social interaction is
consistent with Vygotsky’s theory of the social construction
of knowledge (social constructivism) detailed in Thought and Language (1932)
and the educational philosophy of Paolo Freire, a Brazilian educator
whose book, Pedagogy of the Oppressed (year) concerns
the rights of all South American children to receive education and
how society can change for the better by developing thoughtful and
participatory future citizens.
Dialogue is a multilayered, complex process. Dialogue elicits questions,
values, emotions, ideas and beliefs in a joint quest for meaning (Bohm,
1996). In dialogue, language, relationships, thinking and contexts
are interactive and interconnectedDialogue is an opportunity for expressing,
refining and expanding communicative literacy through the process of
social interaction. During the process, learning and development
by individual participants is socially mediated by the other members
of the group.
The term, dialogue stems from the Greek, dialogos,
in which dia means through and logos means words.
Dialogue literally means, “through words.” Dialogue is
a dynamic, interactive, meaning-centered activity that fosters communication,
openness and mutual understanding among people. Indeed the concept
of logos encompasses far more than words, speech or meaning. The concept
of logos has profound significance in the history of metaphysics, theology
and philosophy. Logos represents the unifying, essential force in the
world, creating order from chaos and linking humans to god and the
cosmos. For the ancient Greeks, logos is identified with fire, for
Christians, with The Word and for philosophers, with thought (Cambridge
Encyclopedia, 2005). The term, logic, the study of thought,
also derives from logos. Dialogue involves direct communication of
two or more individuals and usually is a face-to-face encounter. However
telephone conference calls, electronic chat and webcasts now allow “virtual” dialogues.
Dialogue works to create and sustain the collective thought of the
group. Habermas (reference) describes dialogue as the ideal speech
situation, perfection in communication. Through dialogue, we are able
to make sense of experience and order our thoughts with the help of
others. The imagery Bohm uses to describe dialogue alludes to power
of logos: “a stream of meaning flowing among us and
between us . . . out of which may emerge some understanding. It’s
something new . . . .It’s something creative. And this shared
meaning is the glue or cement that holds people and societies together.” (p.
6). This description suggests the value of dialogue for developing
insight, synergistic relationships and a civil society where members
live in harmony and show concern for the welfare of others. At its
best, dialogue results in distributed knowledge, full participation
and enhanced humanity (Bohm, 1996).
When groups of people decide to engage in dialogue, whether in social
or professional groups, a vast kaleidoscope of knowledge, experience,
ideas and possibilities come out. Such dialogue is energizing, delightful
and insightful. Although good dialogue is hard work and can be frustrating
at times, as a result, close relationships grow in the group dialogue
process.
Properties of Dialogue
According to Pinell (1998). dialogue has certain, defining properties:
Sequential organization. Like text, dialogue has a beginning middle
and end. Dialogue also includes a “core act” or event that organizes,
focuses and directs the flow of ideas. Dialogue occurs over time.
Asymmetry is a contributing factor. Different from debate
where comparable ability, knowledge and experience are necessary,
dialogue adjusts to different levels of experience, knowledge,
education, interests and communicative abilities among participants.
These differences are positive, contributing to lively dialogue
and supportive interactions.
Context specific
Collaborative negotiation of meaning. Participants interact productively,
exchange ideas, work on problems, allow differences of opinion, revise thinking,
project hypotheses, share understanding and engage in planning new experiences.
Coherence. Practicing dialogue regularly increases coherence,
making ideas and views sensible to others. In practicing dialogue,
the ability to express ideas coherently improves as participants
strive to make their thoughts meaningful to others. According to
Bohm, coherence is an antidote to fragmentation.
Surfacing differences is a pivotal stage in the process of
dialogue. When tensions arise, participants who accommodate differences
into the dialogue are able to progress to a new level of openness.
When this state is achieved, a group is able to think together
and deal with the challenges that are the focus of the dialogue.
Communication Projects
In dialogue, people choose to focus on a particular task, question,
problem or topic may be called a “communication project” (Pinell,
1998). Communication projects involve dialogue over time with regularly
scheduled meetings. While the same group of participants attending
each time would be ideal, some changes in who attends and how often
are permissible.
In a social group or institutional setting such as an ECE program,
complexity multiplies when there are a number of participants entering
a dialogue for purposes of a communication project. In order for dialogue
to proceed in an intelligible manner, a plan or structure for dialogue
may facilitate communication. A number of dialogue formats have been
devised. Nearly all recommend that participants sit in a circle. The
circle is a powerful, universally recognized symbol of unity, connection,
wholeness and community (Augé, 1982).
The Role of the Facilitator
Many although not all group dialogues, designate a participant as a
facilitator. The clarity, focus and ultimately, the success of dialogue
may improve when one of the participants is designated as a facilitator.
Facilitation is a way of helping a group to accomplish its goals. The
facilitator acts in a crucial role as coach, model and catalyst. Frequently
the facilitator is someone who more background or experience. Kennedy
(2004) describes this role as the bridge: with the facilitator ‘restating
the positions of others, summarizing, calling for clarification, asking
or offering examples and definitions, pointing out contradictions,
connecting and distinguishing ideas, building on another’s idea
. . . . When the process is working well, there is a sense of
. . . emergent growth.” (p. 754). Other suggestions for facilitators
include: active listening, recognizing the importance of conflicts,
creating and observing the system while avoiding the temptation to
control it, remaining conscious that intervention changes the system
and should be minimized.
Dialogue Formats
Prior to introducing collaborative dialogue to develop communicative
literacy in ECE settings that is examined in the next chapter, different
formats for dialogue practiced in different social and institutional
settings are reviewed. Knowledge of these formats may be helphful
in thinking about ways to dialogue in one’s own setting.
In the Socratic Tradition: Bohmian Dialogue
Bohmian dialogue is a classical dialogue in the Socratic tradition
of open dialogue with topics and questions developed by participants
in a search for truth. Bohmian dialogue involves between 15-40 people
and uses an unstructured format without a preset agenda. A group
of this size represents a microculture, a sample of the
larger culture or society as a whole. To begin, the purpose of dialogue
is discussed among the group. Principles for productive dialogue
or as Bohm puts it, a “vision of dialogue” include suspend
judgments, no pressure to agree or disagree, become attentive and
aware of the thoughts of oneself and of others, each member participates
and also gives space for the other members to talk. It is essential
that the group work through issues of frustration, polarized views,
etc. by continuing to dialogue over time. In spite of their limited
social history, the group discovers that dialogue creates trust and
openness.
As a result, an “impersonal fellowship” or bond develops
among group. For Bohm, this is the reason to dialogue. Bohm insists
that dialogue is not intended to resolve personal problems or provide
therapy but is for the purpose of addressing serious and compelling
questions. Bohm uses the term, “impersonal fellowship” to
describe the social dynamic that arises.
Quaker Meeting
Adapted from the method used for decision-making by the Religious Society
of Friends (Quakers) for almost 350 years, the Quaker meeting seeks
consensus for collective action. In this particular form of
dialogue, full expression of diverse viewpoints results in a full
picture of the issue, multiple possibilities for approaching the
issue and potential for consensus. As a result of the dialogue, group
unity, cooperation, collaboration, and co-ownership. The leader of
the dialogue aims to deepen interpersonal relations and spitiual
life among members of the group. Fremon (2004) finds correspondences
between the Quaker meeting--joining together and sharing different
perspectives--and Parker Palmer’s ‘meeting for learning’ in
a school setting.
Support Groups
Loosely based on the group therapy model, support groups tap
into the healing power of dialogue. The phenomenal success of Alcoholics Anonymous (AA)
and Weight Watchers are two examples that offer persuasive testimony
that deeply ingrained behavior patterns can be changed through the subtle
process of dialogue among peers. As with other types of dialogue, a structured
format is used to guide the meeting. In Weight Watchers, facilitators are typically members
who are successful in making these changes. At an AA meeting, members
give an extended presentation to the group on how alcohol affected their lives
and on their subsequent recovery.
Community of Philosophical Inquiry
Kennedy (2004) is a proponent of a community of philosophical inquiry (CPI).
CPI is a group dialogue around a discussion agenda created from participants’ questions
in response to a text or other stimulus. According to Kennedy, CPI emphasizes thinking
for oneself with others (Kennedy, 1999).
The dialogue is facilitated by someone skilled in philosophy. The dialogue
is a means for co-constructive and negotiated learning characterized
by “distributed thinking” among the group, is self-regulating
and has transformational effects. According to Kennedy, all dialogical
inquiry is philosophical inquiry. Through this inquiry process, philosophy
and practice, including educational pedagogy, are connected. Ontological,
epistemological, ethical and aesthetic themes are explored in this
knowledge-building process.
The facilitator acts as a bridge among participants, who, ideally,
have had many intensive dialogic experiences and have already worked
through emotional defenses and issues that block communication. Although
the tradition of philosophical inquiry as a group process dates back
to Socrates, CPI differs in that the facilitator is a group member
rather than an instructor who dominates the group. During CPI, “we
individuate even as we coordinate—with the other and with the
group of others, which as a whole is in turn another kind of other” (p,
747-748). The CPI process continually searches for knowledge, meaning
and unity. Simultaneous to the process, “each individual becomes
more oneself, more relational” (p. 749) as one adapts to the
views of others. CPI diminishes
institutional boundaries; and builds a sense of identity with those in
the community.
Collaborative Inquiry
The interdisciplinary application of collaborative
inquiry to identifying and solving problems through dialogue is examined.
This approach to dialogue is like the one that is described in the
next chapter.
Co-inquiry in ECE settings (next chapter) uses documentation as a means
for developing communicative literacy in dialogue.Listening
According to Carlina Rinaldi, “listening” is critical to
collaboration. Some of the basic ideas underlying a “pedagogy
of relationships and listening” are:
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Listening should be sensitive to the patterns that connect us
with others. Our understanding and our own being are a small part
of a broader, integrated knowledge that holds the universe together.
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Listening should be open and sensitive to the need to listen and
be listened to, and the need to listen with all our senses, not
just our ears.
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Listening should recognize the many languages, symbols and codes
that people use in order to express themselve and communicate.
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Listening as time. When you really listen, you get into the time
of dialogue and interior reflection . . . It is a time full of
silences.
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Listening is generated by curiosity, desire, doubt and uncertainty.
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Listening produces questions not answers.
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Listening should welcome and be open to differences, recognizing
the value of the other’s point of view and interpretation.
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Listening is not easy. It requires a deep awareness and a suspension
of our judgement and prejudices. It requires openness to change.
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Listening is the basis for any learning relationship. Through
action and reflection, learning takes shape in the mind of the
subject and, through representation and exchange, becomes knowledge
and skill.
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El-Haj, Thea Renda Abu (2003). Practicing for Equity From the Standpoint
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